Routing & Sailing Schedule
HK (Sheung Wan)/ Kowloon <=> MACAU (Outer / Taipa)
Luggage Services
Luggage Storage
- Luggage storage service is available at both Hong Kong and Macau ferry terminals.
- Rate: Macau: HKD/MOP 30 per piece /hour
Hong Kong: 1hrs-5hrs: HKD$50; 5hrs-8hrs: HKD$100; Therafter: HKD$20/hour - TurboJET SVC card member is entitled to 20% dicsount
- Partial hour is charged as an hour
- Locations:
Hong Kong: TurboJET Service Centre, Shop 103, 1/F, Shun Tak Centre (Operation hours: 07:00 - 22:30)
Macau: Luggage Services Counter, Level 2, Macau Outer Harbour Ferry Terminal (Operation hours: 07:00 - 22:30)
Porter Service
- Porter service is available at designated points at Hong Kong and Macau ferry terminals.
- Rate: HKD/MOP 30 per piece
- Arrival passengers may approach the Luggage Reclaim Counter for porter service.
- Service coverage:
Hong Kong Macau Ferry Terminal
Luggage claim counter or check-in counters │ Private car park on 1/F │ Taxi stand on G/F │ TurboJET Premier Lounge
Macau Outer Harbour Ferry Terminal
Baggage Services Office (Arrival Level) │ Luggage Service Counter │ Taxi stand
Luggage check-in
- Each passenger is allowed self-carrying 1 piece hand carry luggage for free. All luggage exceeding the limitation must be check-in.
- Check-in Locations:
Hong Kong Macau Ferry Terminal:
- Luggage Check-in counter (West Bridge, 3/F Shun Tak Centre)
- TurboJET Service Centre (Shop 103, 1/F, Shun Tak Centre) (For Premier Grand Class passengers only)
Macau Outer Harbour Ferry Terminal:
- Luggage Services Counter (Room 2618, Level 2)
- TurboJET Premier Lounge (Shop 2535, Level 2) (For Premier Grand Class passengers only)
Taipa Ferry Terminal:
- Luggage Services Counter
LUGGAGE LIMITATION |
VOLUME, QUANTITY AND WEIGHT LIMITATION |
Hand-carry luggage |
600mm x 200mm x 350mm within 20kgs |
Standard size luggage |
760mm x 560mm x 280mm within 40kgs |
Quantity Acceptance |
3 pieces of standard size luggage |
- Any luggage exceeding the hand-carry limitation must be handled by our company as check-in luggage.
- Luggage exceeding the standard size limitation will be checked as over-size luggage.
- Excess luggage may be accepted which will be subjected to the vessel capacity or the luggage actual conditions.
Notes for Check-in:
- Luggage check-in service is available from 45 minutes up to 20 minutes before departure time.
- Any over weight, over-size or excess quantity luggage have to be checked within the luggage check-in service hour and paid for the relevant charge.
- Check-in luggage will only be transported on the Vessel on which the passenger is going to travel.
- Any late check-in luggage will be deferred to the next immediate sailing together with the passenger.
- Each check-in luggage will be charged according to the Luggage Tariffs.
- Any check-in luggage not claimed within 60 minutes upon arrival will be treated as unclaimed luggage and will be stored at our Luggage Services Counter. Passengers who reclaim the luggage thereafter will be charged according to the luggage storage rate.
Effective since 1 August 2023
LUGGAGE TARIFFS |
|
Hand-carry size luggage within 20kg |
Free (1 piece) |
ANY CHECK-IN LUGGAGE WITHIN STANDARD SIZE |
|
20kg or below |
HKD/MOP 25 per piece |
Over 20kg - 30kg |
HKD/MOP 35 per piece |
Over 30kg - 40kg |
HKD/MOP 45 per piece |
Over 40kg or exceeding the standard size limitation |
Pre-arrangement with separate quotation is required
|
Golf Bag |
HKD/MOP 35 per set |
Bicycle (Must be packed in a hard case / front wheel is removed (for self-carry)) |
HKD/MOP 65 |
Remarks:
- Premier VIP Cabin and Premier Grand Class passengers are entitled to check-in 2 pieces of standard size luggage for free (the free allowance may include golf bag)
- Super Class passengers are entitled to check-in one golf bag for free
Packing Service
Packing and banding services are available at Macau Outer Harbour Ferry Terminal.
Charges:
- Packing Service : HKD/MOP40/box (carton size:36cm x 36cm x 50cm)
- Banding Service : HKD/MOP10/stripe