Passenger's name is required upon purchasing tickets to/from Mainland China

By the order of the Ministry of Transport of the PRC, all passengers must present original travel documents upon purchasing tickets to/from mainland China at ticketing counters.

For online purchase, full name and document number as shown on a valid travel document must be provided and the original document must be produced for verification upon ticket collection and check-in.

Because of the same order, infants below 1 year old should also collect a free ticket at ticketing counters by presenting a valid travel document.